Quality Policy
Unique Medical s.r.o. was established in 2012 and operates in the import, sale, and maintenance of medical technology.
Purpose and Strategic Direction
Unique Medical s.r.o. analyzes all internal and external issues that have an impact on its purpose and strategic direction. The main purpose and strategic direction is to represent renowned manufacturers of medical technology and to provide professional maintenance services. We build and maintain partnership relations with our customers, to whom we offer products and services. We target our sales and service activities toward increasing customer satisfaction by providing a unique and individual approach. We possess a professional and qualified team of employees and support their further education. We carry out a targeted selection of contractual exclusive partners – suppliers, who guarantee high product quality with respect to environmental protection and product safety guidelines.
Quality Objectives
Unique Medical s.r.o. analyzes the needs and expectations of all interested parties and defines quality objectives to fulfill them so that the quality management system is maintained and continually improved through achieving process results and in conformity with the requirements for the sale, installation, and servicing of medical technology.
Fulfillment of Applicable Requirements
Unique Medical s.r.o. has implemented, maintains, and continually improves a quality management system in accordance with the requirements of the ISO 9001:2015 standard. It fulfills all applicable requirements according to the needs and expectations of the interested parties and complies with all other applicable requirements resulting from legislative rules and regulations.
Continual Improvement
We see the key to sustainable prosperity, and thus to increasing the satisfaction of interested parties, in the continuous improvement and effective management of our processes. We involve all interested parties in these processes. Across the entire organization, we emphasize the constant monitoring, evaluation, and optimization of activities, the prevention of deficiencies, and the elimination of their root causes. We improve the comprehensiveness of our offered services – technical consulting, project design, service, education – and promote the personal responsibility of employees for adhering to the Company Policy.
Bratislava, November 30, 2017
Martin Továrek – Managing Director of the Company